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Shipping Time How to Order
Shipping Rates Finding the Correct Size
Availability Contact Info
Return Policy About Tangoleva
SHIPPING TIME Within the U.S. :
Orders are usually shipped by Tangoleva within 1-2 business days after they are placed. We can tell you the exact date when you place your order. You will receive an email notification with a tracking number when your order is sent out.
Standard delivery:
is by USPS Priority Mail and is very good about arriving within 2-4 days.
2nd day delivery:
Your order will arrive the second day after the order is shipped. There will be an additional charge of $11.95 applied to your order.
Overnight delivery:
Your order will arrive the next business day after the order is shipped. There will be an additional charge of $16.95 applied to your order. For shipments sent out on a Friday, normal overnight delivery is on Monday. Saturday delivery is available in some areas for an extra charge - please contact us regarding this service.
International:
Orders are usually shipped by Tangoleva within 1-2 business days after they are placed. We can tell
you the exact date when you place your order. You will receive an email notification when your order is sent out.
Standard Delivery: is by USPS Priority Mail International and will arrive in approximately 6-10 days. The shipping costs are dependent on the weight of the package and the country of delivery. We can give you an estimate once we know what your order is. Packages may be subject to customs taxes/duties and will be paid by the customer.
**Sometimes packages are not delivered to the destination address and are left at the Main Postal Office to be picked up by customers, either for verification of delivery, security regulations or to pay customs taxes/duties.
**If more than 2 weeks has passed since placing an order that has yet to arrive, please check with your local Main Post office as it is possible your package is waiting to be picked up.
Expedited Delivery: is available - please contact us regarding this service.
SHIPPING RATES Within the U.S. :
| Merchandise
Total |
Shipping
Total |
| |
Standard (2-4 days) |
| 0-$25.00 |
$4.95 |
| $25.01-$45.00 |
$6.95 |
| $45.01-$75.00 |
$8.95 |
| $75.01-$95.00 |
$10.95 |
| $95.01-$135.00 |
$12.95 |
| $135.01-$175.00 |
$14.95 |
| $175.01-$250.00 |
$16.95 |
| $250.01-$380.00 |
$18.95 |
| $380.00+ |
5% of Merchandise Total |
AVAILABILITY
The Tangoleva Premier Collection (those pieces whose item numbers begin with a "TL") we design and produce ourselves. These pieces are almost always in stock and readily available.
In our Retail Collection, we have limited stock on some items. If you are interested in a particular item, please call or email and we can tell you if it is available.
Sale items go fast. There is usually very limited stock, sometimes only one or two pieces are available. If a sale item interests you, please call to inquire right away.
RETURN POLICY
If you are not completely satisfied with your Tangoleva purchase, please return item(s) within 15 days of the receipt date for an exchange or refund. Place item(s) in a secure package, making sure it is insured, prepaid and has a tracking or delivery confirmation number. Customer is responsible for return shipping fee. Merchandise must not be visibly worn, washed or damaged. A refund for the value of the merchandise will be processed when returned items are received. Mail returns/exchanges to : Tangoleva
1270 Calle de Comercio #5
Santa Fe, NM 87507 USA
HOW TO ORDER
At Tangoleva we offer personalized customer service, so we do not have electronic ordering from our website. In this way, we can give our customers the opportunity to discuss sizing, fabrics, styling and fit before ordering.
Our ORDER FORM will tell you what information we need from you to process your order. It can also be emailed to us or printed out for faxing or mailing.
ORDER BY PHONE: Toll Free 877-92-TANGO (877-928-2646)
ORDER BY FAX: 505-438-1170
ORDER BY MAIL: 1270 Calle de Commercio #5 Santa Fe, NM 87507 USA
ORDER BY E-MAIL: INFO@TANGOLEVA.COM
We'll be happy to help you with any questions you may have regarding a specific item.
**It is very helpful for sizing advice if you can provide us with your measurements.
FINDING THE CORRECT SIZE
At Tangoleva, our goal is to send the right size the first time. We encourage customers to email or call us with the Style Numbers that they are interested in and their measurements. Due to our use of mostly stretch fabrics, the fitting range is quite wide. If you fall between sizes, let us know if you prefer your clothing to fit snugly or loosely. Waist lengths usually fit both Petites and Regulars equally well, because of our cuts and stretch fabrics.
Please call toll free 877-92-TANGO (877-928-2646) and our customer service representatives will be happy to guide you in finding the right size and answer any other questions you may have about our clothing.
Coming soon - you will be able to click here for a Size Chart for the Tangoleva Premier Collection - those pieces whose item numbers begin with the letters "TL".
ABOUT TANGOLEVA
Tangoleva began as a quest
for presenting not only the perfect tango dresses, but the perfect fashion,
both classic and trendy, that could be worn for tango dancing. Have
you ever found it difficult trying to get dressed for dinner in a restaurant
and a milonga? The slit in that skirt being a little too high for the
restaurant part of the evening? Tangoleva's original concept was based
on finding great fashion that works well for Salsa, Tango and Ballroom dancing; that can
be worn on the street, at the office, to evening events, as well as
classes and milongas. Fashion you can dance in and wear for all your
other activities. Following are descriptions
of our two lines.
TANGOLEVA RETAIL
Our retail collection
consists of reasonably priced dresses, skirts, tops, pants, cover-ups
and accessories, which we buy in the market from a variety of manufacturers.The fabrics are mostly stretch fabrics, comfortable, allowing freedom of movement, easy care and wrinkle free. Sizing of the garments can vary greatly, depending
on the manufacturer, so we encourage customers to call or email us with their measurements: Bust, Waist and Hip (approximately 7" or 18cm below the waist). We carry a limited amount of stock on most of these items. Styles go fast
and sizes are limited. Please email or call and one of our staff can guide
you on the styles that run small or large, etc.
TANGOLEVA PRIVATE LABEL
Not everything wonderful
for tango can be found in the market, so we have developed our own
line, designed and produced by Tangoleva. Especially designed for
dancing, our clothing uses primarily stretch fabrics, focusing on movement, slits
in the right places, interesting back details and hem treatments. These
pieces are designated on the item number by the letters " TL". Ask for our catalog featuring Tangoleva Private Label.
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